What a real cabinet warranty covers
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What a real cabinet warranty covers
A meaningful warranty names three things in writing: workmanship (joinery, installation, alignment), materials (boxes, doors, finish adhesion), and hardware (hinges and slides, often carrying the manufacturer's own lifetime coverage). "Lifetime warranty" without a document is a slogan, not coverage.
Our coverage
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Our coverage
Boise Cabinet Co cabinets carry a limited lifetime warranty to the original homeowner on workmanship and materials, with service requests handled through your client portal. The full terms live on our warranty page, published, not produced on request.
What typically is not covered, anywhere
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What typically is not covered, anywhere
Damage from water leaks, impact, modifications by others, and normal wear of finish at high-touch areas sit outside virtually every cabinet warranty. Knowing the exclusions up front is part of comparing companies honestly; ask every bidder for their written terms next to ours.
What to expect in the first season, and how to file
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What to expect in the first season, and how to file
New wood cabinets settle. In the first months, doors and drawer fronts can shift slightly with humidity swings and normal use, so a minor reveal adjustment is routine, not a defect. Our soft-close hinges are six-way adjustable, which lets a technician re-align a door in minutes.
Because of that settling, door warping and finish-adhesion issues carry a defined coverage window (180 days) on top of the general workmanship terms, and service requests are filed through your client portal rather than a phone-tag process. Keep your project details handy and a request takes only a few minutes to log.
